Never again will I go to one of those dodgy kiosks in shopping centres who break your phone, these guys are the real deal! Professional, affordable and very friendly, everything you want in customer service. Fixed my phone with ease and quickly. Absolute pleasure guys, anyone who needs anything fixed I am going to send them to you!

Called this shop at 5pm with my daughters laptop screen not working and they told me to drop it off. When I was driving home they called me and gave me a quote and I proceeded with it. By 6pm I got a notification lap top was ready. I went to pick it up extremely happy with this level of service. Renzy also helped us with a purchase of a laptop also. Excellent service, I couldn't believe laptop was fixed same day. Thank you so much for the amazing and quality level of service provided us today.

Genuinely the best refurbisher in Melbourne. Compared to JB Hi fi alongside other stores you will walk out of here with a better laptop than what they were originally given. They're super friendly and price their goods at deals that are impossible to refuse.

The original unit I ordered was out of stock. A lot of sellers would've just refunded and moved on. These guys didn't. They worked through several alternatives with me until we landed on something better than what I'd originally paid for. Honest the whole way through, fair on price, and genuinely trying to get it right rather than just get it done. Best experience I've had buying refurbished gear. Won't be going anywhere else next time.

Wife accidentally deleted a bunch of family photos from her laptop. Protech were able to recover them all at a reasonable price.

Great place to buy refurbished devices! I'm very happy with my MacBook, the way it was described online is completely accurate to what it's like in person. The fantastic customer service really stood out to me as well, it made the process of buying my mac and selling my old laptops so much easier :) Thank you guys for all your help!

Services and products they offer are super. You can find very good deal with them.

Best repair service, good customer service. I have been dealing with them for over 7 years. Fais & Fahad are very knowledgeable. Highly recommended.

I bought an all-in-one refurbished PC online. They called me the same day informing me that the model I bought was not ready and they sent me an upgraded option without an extra charge. Very honest business.

Fais' customer service skill is utter perfection. With our 2 businesses and personal requirements for laptops, tablets and computers he has always gone above and beyond. Will definitely keep purchasing off ProTech IT Solutions.

So, so happy with the service I received! Laptop was completely broken, but was repaired in no time at all at a really fair price. The people here are super nice and explain everything in detail. Couldn't recommend more, and I will be coming back for any potential future repairs!

I just want to say a massive thank you to the guys at ProTech IT Solutions for helping me with my work-from-home setup! If you need anything IT-related, think ProTech - they've got you!!

Sold me a for-parts iMac, and got it working within a day. These guys also gave a huge discount on it with shipping and it worked out great, I highly recommend buying stuff from these guys over anyone else!

Went above and beyond my expectations. The staff are very thoughtful, and I received great communication and customer service from them. The laptop I received is in great condition, works well with the software I'm using on my PC and generously priced.

I bought a refurbished AIO from Protech which had a minor glitch when I received it. They were very helpful and responded quickly to remedy it. Very professional. I am happy to recommend them.

Great communication and excellent customer service. They fixed my laptop quickly and efficiently. Very impressed!

Very friendly staff and really happy with the 2 laptops purchased for our kids starting school. Was recommended to these guys from our friends and really glad I found them. Postage was very quick to us in regional Victoria as well considering it's that time of the year. Thanks guys.

Bought a Dell Pro Plus laptop. Great price and like new.