Technology for everyone.
Built on purpose.
From a garage in Caroline Springs to one of Australia's most trusted refurbished tech destinations, driven by a belief that quality technology should be accessible to all.
High-quality tech, made accessible for all Australians.
Based in Ravenhall, Melbourne, ProTech IT Solutions specialises in expertly refurbished laptops, computers and electronics, restored to perform like new, backed by a 12-month warranty, and delivered Australia-wide.
It started close to home. When Zulfiqar Ali's kids needed a laptop for school, brand-new hardware was simply out of reach. As a father, he turned to refurbished and was surprised by what he found: quality devices that performed just as well, at a fraction of the price. He saw the potential straight away. In 2016, ProTech was born with one idea in mind — if it worked for his family, it could work for everyone.
"By giving devices a second life, we not only reduce e-waste, we make reliable, affordable technology accessible to everyone."
Melton Business Excellence Awards
Winner of the 2021 Innovation Award.
In 2021, ProTech IT Solutions was named the winner of the Innovation Award at the Melton Business Excellence Awards, and was also a finalist for Business of the Year. Recognition that our approach to affordable, accessible technology was genuinely making a difference.
What "Refurbished" actually means to us.
Not broken devices pieced back together with generic parts. We source Ex-Demo and End of Lease machines with plenty of life left in them, and bring them back to their best with genuine OEM parts and a rigorous 25-point quality inspection.
Ex-Demo: lightly used display and showroom units, typically in excellent condition with minimal wear.
End of Lease: corporate fleet returns from businesses that routinely upgrade their hardware. Well maintained, low mileage.
We use genuine OEM components throughout. No third-party substitutes, no cut corners. Every part meets the original manufacturer's specification.
Each device is cleaned, brought back to spec, and only passes when it clears our full 25-point quality inspection.
Every device is put through our full 25-point inspection before it reaches you — covering everything from screen and camera to microphone, speakers, ports, battery, keyboard, hinges, and every screw. If it doesn't pass, it doesn't ship.
Our core values, every single time.
Honest and transparent in everything we do. No exceptions.
We own our decisions, learn from mistakes, and keep improving.
We look for better ways to solve problems. Tradition doesn't trump a smarter solution.
An inclusive team where every voice is heard and every background is valued.
Come and see us.
After a device, need a repair, or want IT support for your business. We're here for you.